Examiner Interviews: Don’t Argue

“Despite how attorneys may sometimes feel, examiners are not the enemy. They are not goalies trying to stop any invention from allowance…. They are an adversary if you treat them like one. Don’t.”

examiner interviewsAn examiner interview is the best tool available to progress patent prosecution. Examiner interviews provide an avenue to quickly clear up misunderstandings, explore options, and reach resolutions. By the time I left law firm life to work in-house, I was interviewing nearly every Office Action. Over the years, I refined a style that was very effective, so much so that a partner once asked me how I was getting such good results, but at the time, I could not articulate what exactly I was doing or why it worked. In retrospect, I was successful because I argued less and negotiated more, but that only became apparent after reading the excellent negotiation book, Never Split the Difference, by Chris Voss.

1. Set the Stage

Lawyers are intellectuals educated and trained in effectively crafting and presenting legal arguments. As a result, they tend to think of examiner interviews as a battle of wits with the goal of showing the examiner the error of their ways—but doing so is a mistake.

Examiners are generally scientists and engineers, not lawyers. Presenting nuanced legal arguments to an examiner is often fruitless because the examiner does not speak that language and is unlikely to understand, with confusing case law that only seems to get more confusing. However, examiners are technically adept and technical arguments may be persuasive, so the first point of order is to make sure both parties are speaking the same technical language.

I suspect many patent prosecutors already do this, but start the examiner interview with a brief overview of the technical subject matter of the application and claims. A number of examiner interviews were over before they even began because the examiner realized they had misunderstood a crucial feature of the invention. This also prevents the risk of falling into a neverending circle of talking past one another.

2. Extreme Anchor

Examiners, like everyone else (yes, you), do not think intellectually, they think emotionally. In negotiations, an extreme anchor is usually an extremely low or extremely high offer to make the actual offer seem more reasonable by comparison.

Start the interview by bending the examiner’s reality with an extreme anchor – an argument without amendments. If the argument is stronger, take more time (and hopefully convince the examiner), and if weaker, take less. If you only have weak arguments, make them as long as they pass the “straight face test,” and fully expect to lose (although you might get lucky). By starting with only arguments, claim amendments seem more reasonable by comparison and obtaining broader scope is more likely. If instead you lead with a claim amendment, the examiner may push for narrower scope.

For the examiner interview agenda, unless my arguments were really weak, I would normally only list the independent claim to strengthen the extreme anchor, even if I expected to discuss dependent claims. I would also include a brief overview of the invention, the prior art, and the arguments, but generally shorter was better because as an agenda the purpose is to notify, not persuade.

3. Ask for Help

Despite how attorneys may sometimes feel, examiners are not the enemy. They are not goalies trying to stop any invention from allowance. They are referees ensuring inventions have the right scope before issuance. They are an adversary if you treat them like one. Don’t. Avoid a showdown and the conversation will be far more productive.

If the examiner rejected my argument, I would follow up with something like, “It seems like you understand the distinction we are trying to make, but are uncomfortable with the wording. How would you recommend we amend the claim to satisfy your concerns?” This was an accidental stroke of genius but I did not appreciate the significance until it was spelled out for me in Never Split the Difference (which I recommend reading for a more in-depth analysis as well as other tips and tricks).

Examiners are naturally suspect and inherently cautious when dealing with attorneys because they feel like they are being duped or deceived. Their natural inclination is to say no to everything, leaving the attorney on a frustrating guess and check mission. “What about our argument that –” “No.” “Maybe we amend to say –” “No.” “What if we took part of dependent claim –” “No.”

Asking examiners for help drops their active resistance to what the attorney is saying. A calibrated “how” question is open-ended and encourages discussion, inviting an examiner to solve the problem they created (i.e., the rejection) rather than leaving the attorney stumbling in search of a way out. The vast majority of times, examiners were more than willing to offer a solution or at least a direction because being asked for advice signals that their opinion and intelligence are respected and valued. I only had one or two examiners refuse to engage, insisting that was not their job, but normally asking an examiner for help shifts the dynamic from an argument between adversaries to a collaboration between colleagues.

4. ‘Collaborate’

Often, the claim amendment the examiner proposed was . . . bad. If it was good, we took that and moved on, and occasionally the examiner’s suggestion was broader than the claim amendment I had in mind. Most times, the examiner’s proposed amendment was overly narrow, painfully clunky, or completely irrelevant, but that served as the foundation for further discussion. For example: “Interesting. I see where you’re going with that, but what if we revised to this instead?”

For suggestions that were close to the mark or in the right direction, I would refine the language with the examiner. For suggestions that were farther off, I might say that the client probably would not accept that claim scope and ask for other ideas. Or I might say that the examiner’s idea was interesting and then propose something else that was completely unrelated, which sounds potentially off-putting but the examiner was normally receptive because I was “building” off their idea. With me as a guide, we were working together to find a suitable resolution and the examiner was far more likely to find one as a partner in that effort.

5. Soft Commit

After we reached agreement on a claim amendment, or once it seemed like we were closing in on one, I would offer that, “I know you may need further search and consideration, but I just wanted to tentatively confirm that these claim amendments would overcome the current rejection(s).” Examiners have commitment issues, especially when put on the spot, so leave the exit door open. This is kind of like offering free returns, which is an effective business strategy because so few people do it. Once we agreed on a path forward, even tentatively, an examiner was very unlikely to maintain the rejection because they would have to make a “return,” which means rejecting themselves on their own “proposed” solution.

The examiner might find new prior art for a new anticipation or obviousness rejection, but we almost always overcame the previous rejection, which means we almost always made progress, and faster than we would have by just filing responses. I had a few examiners that backtracked and maintained the rejection, but if they did, most were apologetic and eager to find an alternative solution. Some were not, which typically meant we were headed for appeal.

Using the above strategy, I was able to effectively and efficiently overcome rejections while maintaining broad claim scope with a pretty thin prosecution history. As noted above, the examiner interview agenda typically only included the independent claim (with maybe one or two dependent claims) as well as a brief overview of the invention, the prior art, and our arguments. The Office Action response was pretty thin as well, rehashing arguments and amendments already discussed in the interview and which the examiner already agreed would overcome the rejection. There was little left to discuss.

After the examiner interview, you may find that the claim scope the examiner agreed to is unacceptable to the client. Or you may feel that the examiner is being so unreasonable that engaging with them is unproductive or even impossible. There may be circumstances where an appeal is inevitable, and I have unfortunately filed my fair share of appeals. But conducting examiner interviews, especially as outlined above, provided much better options and a quicker resolution.

If you want broader claims at a reduced cost with more streamlined prosecution, conduct examiner interviews at every opportunity. But don’t argue. Negotiate.

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12 comments so far.

  • [Avatar for Julie Burke]
    Julie Burke
    January 26, 2024 04:27 pm

    F22strike recounts important historical declines within the USPTO. I’d add the 2010 USPTO management and POPA agreement to remove about 200 employees who oversaw the quality of the examiner’s rejections and allowances from management and place them in the POPA bargaining unit.

    In case anyone has any doubt about the motives behind this move, the downgraded TC QASs, including yours truly, were given the title of Bargaining Unit Training Quality Assurance Specialists – BUTQAS. We were referred in emails as Bargaining Unit Member QAS – BUMQAS. These acronyms showed, crystal clear, that USPTO management and POPA cared BUBKIS about actual patent examination quality.

    https://www.linkedin.com/posts/julie-burke-492264120_bu-clarification-03dec2010pdf-activity-7138925545580367872-ldSg?utm_source=share&utm_medium=member_desktop

  • [Avatar for Pro Say]
    Pro Say
    January 26, 2024 04:09 pm

    What F22strike says — in spades.

    Only a return to the past would return America’s patent system to what it must be for the future. The very dangerous future.

    Congress could do the great majority of it.

    If only they have the will.

  • [Avatar for David Lewis]
    David Lewis
    January 26, 2024 03:54 pm

    In general, I like the article and the above comments. It is usually far more productive during the interview to focus on finding common ground than on trying to convince the Examiner that they are wrong. Yes. Some pushback is good, but at the end of the day who cares whether the Examiner or Attorney/Agent is correct, as long as the claim scope that works for both the Applicant and the Examiner can be found, everyone is happy.

    Although usually, it is a good idea to make sure the decision-maker is at the table, in the rare instance that the decision-maker does not want to be at the interview, it is probably better not to insist, because insisting may backfire.

    Also, I find it hard to believe that today’s Examiners are less educated than yesterday’s. Both today’s examiners and yesterday’s usually have a BA and may have a higher degree and some experience, depending on a variety of circumstances. The willingness of Examiners to allow broader claims depends on the Director, Supervisor, and current laws. Unfortunately, we are just living during times when patents are not as popular as they used to be (and unfortunately our laws and caselaw reflect that).

    Although it is likely not intentional, the US Patent Office does have some history of hiring recently naturalized citizens, such as refugees from Vietnam after the fall of South Vietnam. Yes. Non-native English speakers are likely to have an accent. However, diversity in the workplace is a good thing, and the immigrants hired by the US PTO are usually at least as well educated as their American-born counterparts (the highering criteria are the same).

  • [Avatar for F22strike]
    F22strike
    January 26, 2024 01:44 pm

    It is important to consider the history of US patent prosecution over the past fifty years in deciding whether any interview strategy is worthwhile.
    When I first became a registered patent attorney in the mid-1970’s, the examination of patent applications at the USPTO was far superior to what it has become. Back then, and throughout the 1980’s and 1990’s, many US patent examiners had gone to college on the GI Bill. While they did not graduate from Caltech or MIT, many patent examiners had graduated from very good engineering colleges like Lehigh, for example. Most of them were smart, diligent and professional – and they were fluent in the English language. When you dealt with a patent examiner back then, they typically had many years of experience. Prosecution with these examiners was very efficient and they were reasonable. Unfortunately for inventors and for companies seeking to protect their R & D, many of these experienced patent examiners were apparently able to retire after 25 years of service at the USPTO.
    Starting around the year 2000 the knowledge, skill and experience of US patent examiners began to noticeably decline. The USPTO had a huge influx of inexperienced patent examiners. It seemed to be using the private patent bar to train its new patent examiners. Hopefully few of the patent attorneys that read the postings on the IP Watchdog website had to suffer through the reign of USPTO Director Dudas from 2004 to 2009. He had a finance degree and decided that the cure for “bad patents” that big tech was beginning to scream about was to drastically reduce the rate of allowance. But the rejections became ridiculous. Starting under Director Dudas patent examiners at the USPTO (or their Primary or Supervisory Primary examiners) seemed to initially form a gut feeling that the claimed invention was not patentable and then they looked for and applied prior art to justify that feeling thus creating a plague of “moving target rejections”. Prior to 2004 I had filed perhaps a dozen appeals at the USPTO. As a result of the apparent directive from Director Dudas to arbitrarily reduce the rate of allowance, I began filing at least one appeal per month. Predictably the backlog of appeals at the USPTO skyrocketed from a few thousand to tens of thousands. Like many practitioners I also started filing lots of continuation patent applications. Director Dudas then issued a rule limiting the number of continuations that could be filed, ignoring the plain meaning of the applicable section of 35 USC. In Tafas v. Dudas (CAFC 2009), the Federal Circuit held that USPTO lacked the authority to promulgate rules limiting the number of continuation patent applications.
    Prosecution at the USPTO improved during the term of USPTO Director Kappos from 2009 to 2013. He was well qualified for the position having earned a BSEE degree from UC Davis, a JD degree from UC Berkeley. He had spent 25 years as an in-house patent attorney at IBM.
    Then the death knell sounded for the US Patent system with the passage of the AIA in 2012 at the behest of big-tech and its lobbyists. This Act implemented IPR proceedings resulting in: 1) no presumption of validity of patent claims during subsequent IPR examination; 2) broadest reasonable interpretation (BRI) of claim terms during IPR proceedings; 3) unlimited serial IPRs against the same patent; 4) no standing requirement for filing an IPR; 5) substantial financial incentives for the USPTO and the administrative law judges on the PTAB to grant IPR petitions; 6) stacked panels at the PTAB to, IMO, make sure that challenges are successful in high profile IPRs; and 7) 80-90% cancellation of patent claims in IPRs. The SCOTUS decision in the 2006 eBay case had already made injunctive relief in patent infringement lawsuits difficult to obtain. The dramatic judicial expansion of Section 101 subject matter exceptions in the 2012 Mayo and 2014 Alice decisions by the SCOTUS just piled onto the inevitable outcome of US Patents being worthless. Then, in the 2018 Oil States case, the SCOTUS put the nail in the coffin for the US patent system when it held that IPRs do not violate Article III of the US Constitution, or the Seventh Amendment right to a jury trial, ignoring its prior case precedent that a US patent is a property right.
    IMO big-tech continues to use its lobbyists to ensure that there will be no fix to the out-of-control IPR disaster and the innovation-killing judicial limitations on patentable subject matter. If you have a monopoly, the last thing you want is someone to come up with a better mousetrap that you can’t use for free. The Senators and Representatives in the US Congress have forgotten why, in Article 1, Section 8, Clause 8 of the US Constitution, the founding fathers gave Congress the power to enact laws “To promote the Progress of Science and useful Arts, by securing for limited Times to Authors and Inventors the exclusive Right to their respective Writings and Discoveries.”
    The US public couldn’t care less about the US patent system. Please post a lint to a video showing protestors with signs saying “REFORM PATENT LAW NOW!”
    With all due respect to the author, Mr. Monaghan, even if you “negotiate” with a patent examiner at the USPTO and your client obtains a patent with a “broad claim scope” in all likelihood it cannot be enforced under the present state of US patent law. The substantial time and money invested in this exercise will have been wasted. Have a heart-to-heart discussion with your clients about reliance on trade secret law instead of patent law.

  • [Avatar for David Parker]
    David Parker
    January 26, 2024 01:22 pm

    As a former examiner, I would point out that examiners work on a production requirement, i.e., there is incentive to dispose of a case with an allowance or final rejection. There is nothing an examiner likes better than a well prepared application and claim set that can be allowed in a first office action. After the first office action count, endless arguments are essentially eating the examiner’s time. If the application can be disposed of by an interview, with minimal additional office actions, it makes their day.

  • [Avatar for Nicholas E Blanton]
    Nicholas E Blanton
    January 26, 2024 09:46 am

    Hi Joseph, thank you for taking the time to write this article. I find your insight helpful and will attempt to employ this strategy. I also look forward to reading the book you cited. Lastly, nice to have met you at LIVE 2023 this past fall.

  • [Avatar for Anon]
    Anon
    January 26, 2024 09:01 am

    F22strike,

    While I can empathize with the frustration of the seemingly throw-away nature of patents today, one MUST NOT SUBMIT to the nihilism of “don’t bother,” as

    that is exactly what the Efficient Infringers WANT from all other innovators.

    We must stay the course and continue to fight for strong innovation protection coverage.

  • [Avatar for patentfile.org]
    patentfile.org
    January 26, 2024 08:18 am

    This is exactly how I approach my interviews. Back when I first started in 2000 I remember being trained the complete opposite. My senior partner described the interview as “going to war” which never sat well with me. I think it was maybe a cultural or age-gap difference. Of course its also important to not waste time negotiating with someone who just doesn’t get it or is clearly not going to allow the case for whatever reason. In those cases “going to war” for your client makes sense.

  • [Avatar for Anon]
    Anon
    January 25, 2024 03:44 pm

    In a perfect world, a collaborative approach is always best.

    It is not a perfect world.

    One should be ready — and able — to employ a wide variety of tactics (staying within the bounds of professionalism, of course – never a good thing to SCREAM or cuss an Examiner).

    Arguing is most definitely one of those tactics. Arguing can – and obviously should – be done in a professional manner. Being adversarial – having an adversary – is NOT the end of the world. Creating an adversary need not be the end of the line (think of the classic team building mantra of (Forming / Storming / Norming / Performing) (by Tuckman, if I recall).

  • [Avatar for Breeze]
    Breeze
    January 25, 2024 01:40 pm

    “…I have unfortunately filed my fair share of appeals.”

    You should be appealing any time the claims are allowable but the examiner refuses to allow them. If you’re more concerned with “working with the examiner” or “not getting on the examiner’s bad side” then you are doing it wrong. Is the rejection proper? If not, then appeal.

  • [Avatar for F22strike]
    F22strike
    January 25, 2024 01:14 pm

    All too often successful interviews are followed up by the examiner withdrawing the current rejection and applying different prior art references in a new rejection. So-called “moving target rejections” violate several guidelines in the MPEP, but in my experience, most examiners at the USPTO do not follow them.

    I am still amazed that anyone would spend the time and money trying to obtain a US patent since it is extremely unlikely that the patent could ever be successfully enforced, even if the owner of the patent has virtually unlimited financial resources.

    First, the patent might have to survive a motion to dismiss in federal district court based on 35 USC Section 101.

    Second, the court case would almost always be stayed and a number of IPR petitions would be filed in series until all of the “infringed” claims were cancelled. Roughly 80-90 percent of IPR petitions result in cancelled claims.

    Even assuming that the patent owner could somehow successfully defend against all the IPR petitions through the PTAB and the CAFC, the SCOTUS decision in the eBay case would make it difficult to ever obtain injunctive relief against the infringer.

  • [Avatar for Julie Burke]
    Julie Burke
    January 25, 2024 12:54 pm

    Hi Joseph, as a former USPTO Quality Assurance Specialist, I agree with your interview approach and negotiating philosophy!

    I’d like to add one tip: when negotiating, make sure the deciding official is at the table.

    Often, patent applications are assigned to examiners who do not have full signatory authority. These examiner’s office actions are signed by an actual primary examiner who has been give full signatory authority to issue notice of allowance or sign final rejection in your application.

    The deciding official may be the Supervisory Patent Examiner (SPE) of the art unit or may be a primary examiner from that art unit, or even another art unit, who is mentoring/training the examiner assigned to your patent application

    In either event, you have a right to ask to assigned examiner to include the deciding official in the interview.